Contact for support
+971 (4) 3329211
New Ideas, Strategies & Best Practices
An Expert-led Regionally-focused Forum Covering:-
• CC AI’s Potential & Reality
• Necessary Operational Changes
• The Best Place To Start Your Project
• A Complete CC AI Roadmap
MECC AI ’23
AI In The Contact Centre Is Only Going To Get More Pervasive
New AI-driven Contact Centre Applications Are Set To Impact Areas Such As:-
Virtual Agents/Chatbots
Natural Language Processing
Speech Analytics
Predictive Analytics
Interaction Routing
Sentiment Analysis
Knowledge Management
And More
Resulting In Highly Significant Business Benefits In :-
Delivering Enhanced Customer Experiences
Increasing Operational Efficiency
Reducing Costs
Creating Actionable Insights & Predictive Analytics
MECC AI ’23 Will Continue
The Famous MECC Tradition
Of Equipping Delegates With The Best,
The Most Insightful And Relevant
Regional Guidance
MECC AI ’23 Is An Expert-led Forum Covering Key
Strategies, Tactics & Techniques To Help You Take
Maximum Advantage Of The CC AI Revolution
The Event Forum Format
Brand new content you will not find with ChatGPT
Designed to kick-start your CC AI journey from a solid foundation
A Convenient-To-Attend 1/2-day session
Runs Alongside Gitex ‘23
Access To Subject Matter Experts
Oct 19, Dubai, 2023
An Up-to-date Guide To Making
Optimum AI for CC Choices
Outline Program – Key Topics
Understanding The Potential & Reality of AI for Contact Centres in the Middle East
Ensuring Your Competitive, Brand & CC AI Strategies Are Aligned
Regional Challenges When It Comes to CX
Deciding How To Start Your CC AI Project – Key Elements And Foundations
Following a Proven Contact Centre/CX AI Roadmap To Maximise Project Success
PRICING: $495+vat/person
To register email djkeenaghan@insights-me.com
MECC AI ’23
Dubai, Oct 19
New Ideas, Strategies & Best Practices
For More Details Contact Dominick Keenaghan, +971-50-6595406 – djkeenaghan@insights-me.com